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Return Policy

Return Policy

Thank you for shopping at FantasyIsland.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This Returns and Refunds Policy has been created with the help of the Returns and Refunds Policy Generator.

The following terms apply to any product you have purchased from us.

Interpretation and definitions

Interpretation
Words whose initial letter is capitalized have defined meanings under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.

Definitions
For the purposes of this Returns and Refunds Policy:

Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) means https://www.fantasyislandresort.com

Goods refer to items offered for sale on the Service.

Orders means a request by you to purchase our Products.

The service refers to the website.

The website refers to Todo Salud, accessible from https://www.fantasyislandresort.com

You refer to the person accessing or using the Service, or the company or other legal entity on behalf of which such person accesses or uses the Service, as applicable.

Your Order Cancellation Rights
You have the right to cancel your order within 14 days without giving any reason to do so.

The term to cancel an Order is 14 days from the date on which you received the Goods or on which a third party that you have designated, other than the carrier, takes possession of the delivered product.

To exercise your right to cancel, you must inform us of your decision in a clear statement. You can inform us of your decision by:

By email: reservations@roatanfantasy.com
We will refund you no later than 14 days from the day we receive the returned Products. We will use the same means of payment that you used for the Order and you will not incur any charge for such a refund.

Conditions for returns
For Products to be eligible for a return, please ensure that:

The Goods were purchased in the last 14 days.
The products are in the original packaging.
The following products cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods that by their nature are not suitable for return, deteriorate rapidly or when the expiration date has passed.
The supply of Goods that are not suitable for return for reasons of health protection or hygiene and were opened after delivery.
The supply of Goods which, after delivery, depending on their nature, are inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular priced Products may be refunded. Unfortunately, Sale Products cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: reservations@roatanfantasy.com